Possible Reason: No sealing ring  Solution: Install the sealing ring   Possible Reason: Sealing ring worn or damaged Solution: Replace the sealing ring   Possible Reason: Food debris attached to the sealing ring Solution: Remove sealing ring and clean thoroughly   Possible Reason: Lid not closed properly  Solution: Open then close the lid again   Possible Reason: Sealing ring rack is warped or off-center  Solution: Remove sealing ring from lid, check sealing ring rack for bends or warps; contact Customer Support   Possible Reason: Inner pot rim may be misshapen Solution: Check for deformation; contact Customer Support   If you are unable to resolve the problem and/or if it persists, please contact our Customer Support team for assistance: Facebook: SGInstantPot Email: customersupport@focusglobal.sg