IPSG
IPSG_Troubleshooting

Troubleshooting

Foldable Multicookers

Oil leakage when appliance is folded
Grill section is not working
Appliance cannot stand in an upright position after folding
Display panel failure
Heating surface failure
Too much oil in the grill pan
Continous beeping
Appliance cannot be folded

Multi-Functional Smart Cookers (Duo and Duo Plus)

Occasional ticking or light cracking sound
Float valve unable to rise
Difficulty with opening the lid
Difficulty with closing the lid
Lid is stuck to the pot
Display remains black after connecting the power cord
Display flashes "Lid"
Display flashes "NoPr"
Display flashes "Ov Ht"
Display flashes "C5"
Display flashes a code and the warning beep is on
Minor steam leaking/hissing from steam release handle during cooking cycle
Steam releases from the steam release handle/valve when in "Sealing" position
Steam leaks from the side of the lid
Rice is undercooked - what am I doing wrong?
Rice is overcooked - what am I doing wrong?
Yogurt is too thin, or runny - what am I doing wrong?

Multi-Functional Smart Cookers (Duo Crisp)

The display remains blank after connecting the power cord.
Steam leaks from the side of the lid
Minor steam leaking/hissing from steam release valve during cooking cycle
Steam gushes from the steam release valve when the quick release button is in the Seal position.
Black smoke is coming from the air fryer lid
C1, C2, C6,C6H, C6L error code appears on the display and the cooker beeps continouosly.
C5 error code appears on the display and the cooker beeps continouosly.
C7 error code appears on the display and the cooker beeps continouosly.
Lid error code appears on the display and the cooker beeps continouosly.
Food burn error code appears on the display and the cooker beeps continouosly.
PrSe error code appears on the display and the cooker beeps continouosly.