Possible Reason: Temperature is too high because inner pot is not placed in the cooker base Solution: Press Cancel and wait for heating element to cool; ensure there are no foreign objects in cooker base; insert or reposition inner pot in cooker base and re-enter commands Possible Reason: Temperature is too high because there is no water in inner pot Solution: Add at least 1 1/2 cups (325mL / 12oz) of cooking liquid to inner pot before reintroducing food If you are unable to resolve the problem and/or if it persists please contact our Customer Support team for assistance: Facebook: SGInstantPot Email: customersupport@focusglobal.sg