My air purifier makes an unusual noise while the fan is on

Here are the following things you can do remove the unusual noise on the fan of your unit:

  1. Make sure the filters are properly in place with plastic packaging removed.
  2. Make sure the air purifier is operating on a hard, flat, level surface.
  3. Replace the filters.
  4. The air purifier may be damaged, or a foreign object may be inside. Stop using the air purifier and contact Customer Support at customersupport@focusglobalinc.com. Do NOT try to repair the air purifier.

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