Focus Global Inc.
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ALIF
ALIF_Levoit
Levoit
General
What are the main technologies found in Levoit Air Purifiers?
What is the three-stage filtration system?
What is H13 True HEPA Filtration?
Where are your products manufactured?
Can Levoit air purifiers remove viruses?
What is the warranty coverage of your products?
What is the voltage rating of your products?
Is the 6-stage or 7-stage filtration system of other brands better than Levoit?
Is it ozone free?
What is the filter used?
Can I use the unit 24/7?
How do I clean my Levoit Air Purifier?
Do you repair units that are 110V?
Non-Smart Line
About the LV-H128
About the Core Mini
About the Core 300
About the Core P350
My check filter indicator is red even if the filters were just replaced. What should I do?
My Levoit Air Purifier will not turn on or respond to button controls
The airflow is significantly reduced
My air purifier makes an unusual noise while the fan is on
Poor air purification quality
There is a strange smell coming from the air purifier.
The Check Filter Indicator light is still on after replacing the filters.
Check Filter Indicator has not turned on within 8 months
Check Filter Indicator turned on before 6 months
Replacement Filters
When should I replace the filter?
What are the different replacement filters available?
Can I use this filter for other units?
Smart Line
About the Core 300s
About the Core 400s
About the Core 600s
There is a strange smell coming from the air purifier
My air purifier makes an unusual noise while the fan is on
Poor air purification quality
The airflow is significantly reduced
My check filter indicator is red even if the filters were just replaced. What should I do?
My smart air purifier is not connecting to the VeSync app
My air purifier is offline
My Levoit Air Purifier will not turn on or respond to button controls
The Air Quality Indicator always stays red
Air Quality Indicator always stays blue, even when the air quality is poor
Display shows Error Code “E1”