If you wish to cancel your order due to change of mind, please contact us immediately through the Chat / Support button on the bottom-right corner of the page or send us an email at customersupport@focusglobalinc.com.

We will forward your request to our order processing team before it is processed. If your order has been shipped out from our warehouse, we're sorry but this can no longer be cancelled.

Please note that the the payment transaction fee will be deducted from your refund.