Only products purchased from our website are covered by this Return Policy. We only accept the conditions below:

• If the item was damaged during shipment, we will replace the damaged part
• If the item arrived defective, it will be covered under the brand's Warranty Policy
• If we shipped the wrong item, we will pull it out and reship the correct item

All return requests are subject to approval and must be made within 7 days from the date you received the item. Please send us an email at hello@alifeinfocus.ph with the following information to avoid any delays in the review and approval process.

• Reason for return, including photos or videos of the issue
• Your Order ID
• Your Name, Email, Address, and Daytime Phone Number

The actual item returned will still go through a final evaluation process before your refund can be processed.