How do I cancel my order?

If you wish to cancel your order, please contact us immediately through Facebook at Instant Pot Singapore or via email at customersupport@focusglobal.sg. This ensures that we can forward your request to our warehouse for cancellation before it is processed. For change-of-mind cancellations, customers will incur a payment gateway fee.

Note: We cannot guarantee the cancellation of your order if the item has already been shipped. If shipped, we will be unable to process your cancellation request and the item will be delivered to its destination.