Focus Global Inc.
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Products & Warranty
Accessories
What accessories are compatible with my Multi-Functional Smart Cooker (Duo or Duo Plus)?
What accessories are compatible with my Air Fryer (Vortex)?
What is the ceramic inner pot made of?
What is the stainless steel inner pot made of?
Can you use the stainless steel pot on an induction stove?
General
Where can I purchase Instant Pot products?
What is the voltage of your products?
Where are your products manufactured?
What does the 4-in-1, 7-in-1, 9-in-1, etc. actually mean?
Are Instant Pot appliances safe?
Do you have product demonstrations?
Where can I purchase spare parts?
Multi-Functional Smart Cookers (Duo and Duo Plus)
What is the wattage of the Duo 7-in-1 and Duo Plus 9-in-1?
What are the dimensions and weight of the Duo Plus 9-in-1?
What are the dimensions and weight of the Duo 7-in-1?
What makes the Instant Pot a "smart" cooker?
What are the features of the Duo 7-in-1?
What are the features of the Duo Plus 9-in-1?
What is the difference between the Duo 7-in-1 and Duo Plus 9-in-1?
What is the difference between Quick Release (QPR) and Natural Release (NPR)?
What are the safety features of the Duo and Duo Plus?
How do the Smart Programs work?
Warranty
What is the warranty coverage of your products?
How do I register for warranty?